Process to file bug

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Process to file bug

vinod mishra
Dear all,
While working on koha i found 3/4 bugs in already available options i.e. it
was not working properly hence i immediately posted on bug to make aware
the developers and users too. Unfortunately i have been told by one of the
good developer that i am spaming !
So could you please let me know what to do if a user found many bugs? I
feel every person is having limitation of time and technical capacity.
Testing koha functionality and making it popular is another good
contribution which can be done by library professionals easily.
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Re: Process to file bug

Chris Cormack-6
Hi Vinod

I don't know why someone would have told you that, if you were filing
bug reports.

Do you know the bug numbers for the reports you filed?

Chris

On 21 May 2017 at 17:47, vinod mishra <[hidden email]> wrote:

> Dear all,
> While working on koha i found 3/4 bugs in already available options i.e. it
> was not working properly hence i immediately posted on bug to make aware
> the developers and users too. Unfortunately i have been told by one of the
> good developer that i am spaming !
> So could you please let me know what to do if a user found many bugs? I
> feel every person is having limitation of time and technical capacity.
> Testing koha functionality and making it popular is another good
> contribution which can be done by library professionals easily.
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________
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[hidden email]
https://lists.katipo.co.nz/mailman/listinfo/koha
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Re: Process to file bug

vinod mishra
Hello Chris

Recently i filled bug number 18628, 18621, 18619, 18566 and 18622

Out of above first three are bug in already available feature rest may be
new but seems very logical.

Thanks chris for your concern actually i share the link on facebook too in
koha groups.

On 21 May 2017 14:36, "Chris Cormack" <[hidden email]> wrote:

Hi Vinod

I don't know why someone would have told you that, if you were filing
bug reports.

Do you know the bug numbers for the reports you filed?

Chris

On 21 May 2017 at 17:47, vinod mishra <[hidden email]> wrote:
> Dear all,
> While working on koha i found 3/4 bugs in already available options i.e.
it

> was not working properly hence i immediately posted on bug to make aware
> the developers and users too. Unfortunately i have been told by one of the
> good developer that i am spaming !
> So could you please let me know what to do if a user found many bugs? I
> feel every person is having limitation of time and technical capacity.
> Testing koha functionality and making it popular is another good
> contribution which can be done by library professionals easily.
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________
Koha mailing list  http://koha-community.org
[hidden email]
https://lists.katipo.co.nz/mailman/listinfo/koha
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Re: Process to file bug

Owen Leonard-4
There is certainly nothing wrong with filing bugs. No one will accuse
you on Bugzilla for spamming unless it's actually spam.

>  i share the link on facebook too in koha groups.

I personally don't think every bug report should be shared on the
Facebook group. Perhaps this is what was interpreted as spamming? The
Facebook group might be a good place to start a discussion about a
proposed feature or to get help with a bug, but in my opinion simply
posting links isn't helpful.

Again, that's just my opinion.

 -- Owen

--
Web Developer
Athens County Public Libraries
http://www.myacpl.org
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Re: Process to file bug

Indranil Das Gupta
Hi,

On May 23, 2017 5:42 PM, "Owen Leonard" <[hidden email]> wrote:

>
> There is certainly nothing wrong with filing bugs. No one will accuse
> you on Bugzilla for spamming unless it's actually spam.
>
> >  i share the link on facebook too in koha groups.
>
> I personally don't think every bug report should be shared on the
> Facebook group. Perhaps this is what was interpreted as spamming? The
> Facebook group might be a good place to start a discussion about a
> proposed feature or to get help with a bug, but in my opinion simply
> posting links isn't helpful.

All that was really said by Mark Tompsett on the "Koha Users" facebook
group was that FB's anti-spam algo was flagging these posts as spam. As one
of admin of the group, he was getting the notifications and had simply
pointed it out.

Western blunt and direct approach can and does often (unfortunately) get
interpreted as rudeness in South Asian cultures.

(My comment: the false positives were due to two reasons: (a) the bug
reports are yet to have any follow up comments on them and (b) Vinod had
daisy-chained the posts across *several* FB groups without adding any
*additional* content, thus further flaring up the anti-spam algo's EER
ratio).

Hope that clears the air
indradg

>
> Again, that's just my opinion.
>
>  -- Owen
>
> --
> Web Developer
> Athens County Public Libraries
> http://www.myacpl.org
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________
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[hidden email]
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Re: Process to file bug

Owen Leonard-4
> Western blunt and direct approach can and does often (unfortunately) get
> interpreted as rudeness in South Asian cultures.

This is good to know and I hope everyone keeps this in mind in the
future. Thank you for sharing it.

  -- Owen

--
Web Developer
Athens County Public Libraries
http://www.myacpl.org
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Re: Process to file bug

vinod mishra
In reply to this post by Indranil Das Gupta
Dear All,

Indranil are you aware what Mark has told me in my personal inbox at
Facebook? on the basis of which i had posted the message on koha mailing
list? My intention was not to reveal anything as i know Everybody is doing
well but the message confused me about the method and the way for filling
the bug so i posted. Now i realize my mistake was only that i did not
properly checked with key words before posting on bug, because some were
already filed and resolved in latest version 16.11.08 and one was resolved
by Mark after my posting and few are in discussion.

I am a typical Indian so i know many are using facebook rather than best
koha discussion forum although they are using Koha. Hence i broadcasted
over FB to make them aware about the bug because some time people like me
thinks that bug is in our minds in proper understanding of Koha rather than
bug in Koha program.




With Regards,

Vinod Kumar Mishra,
Assistant Librarian,
Biju Patnaik Central Library (BPCL),
NIT Rourkela,
Sundergadh-769008,
Odisha,
India.
Mob:91+9439420860
Website: http://mishravk.com/

*"Spiritual relationship is far more precious than physical. Physical
relationship divorced from spiritual is body without soul" -- Mahatma
Gandhi*

On Tue, May 23, 2017 at 5:56 PM, Indranil Das Gupta <[hidden email]>
wrote:

> Hi,
>
> On May 23, 2017 5:42 PM, "Owen Leonard" <[hidden email]> wrote:
> >
> > There is certainly nothing wrong with filing bugs. No one will accuse
> > you on Bugzilla for spamming unless it's actually spam.
> >
> > >  i share the link on facebook too in koha groups.
> >
> > I personally don't think every bug report should be shared on the
> > Facebook group. Perhaps this is what was interpreted as spamming? The
> > Facebook group might be a good place to start a discussion about a
> > proposed feature or to get help with a bug, but in my opinion simply
> > posting links isn't helpful.
>
> All that was really said by Mark Tompsett on the "Koha Users" facebook
> group was that FB's anti-spam algo was flagging these posts as spam. As one
> of admin of the group, he was getting the notifications and had simply
> pointed it out.
>
> Western blunt and direct approach can and does often (unfortunately) get
> interpreted as rudeness in South Asian cultures.
>
> (My comment: the false positives were due to two reasons: (a) the bug
> reports are yet to have any follow up comments on them and (b) Vinod had
> daisy-chained the posts across *several* FB groups without adding any
> *additional* content, thus further flaring up the anti-spam algo's EER
> ratio).
>
> Hope that clears the air
> indradg
>
> >
> > Again, that's just my opinion.
> >
> >  -- Owen
> >
> > --
> > Web Developer
> > Athens County Public Libraries
> > http://www.myacpl.org
> > _______________________________________________
> > Koha mailing list  http://koha-community.org
> > [hidden email]
> > https://lists.katipo.co.nz/mailman/listinfo/koha
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
>
_______________________________________________
Koha mailing list  http://koha-community.org
[hidden email]
https://lists.katipo.co.nz/mailman/listinfo/koha