Koha not allowing renewals, help needed

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Koha not allowing renewals, help needed

Chris Brown
Gentle Reader,

I am having a problem with a Koha system I've set up for training.
For all books and all patrons the "Renew" column of the checkout table
shows "Not renewable (0 of 0 renewals remaining)"

I have only one circulation rule; it has the number of renewals set to 3.
The "No renewal before" field is blank.

Some other potentially relevant sysprefs are as follows:

OverduesBlockRenewing  is set to "allow renewing"
RestrictionsBlockRenewing is set to "Allow"

A training system for another library that is hosted on the same server, and
which is identically configured as far as I can see, is working fine.

Any suggestions on what could be preventing renewals would be appreciated!

Using Koha 17.05 installed from debian packages on Debian 9

Best Regards,

Chris Brown
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Re: Koha not allowing renewals, help needed

Katrin Fischer-2
Hi Chris,

have you been able to resolve this issue?

Some other things you could check:

- Check there is no specific rule for a library overwriting the rule for
all libraries
- Did you set a renewal period in circulation conditions?
- OpacRenewalAllowed

Hope this helps,

Katrin


On 12.03.2018 17:18, Chris Brown wrote:

> Gentle Reader,
>
> I am having a problem with a Koha system I've set up for training.
> For all books and all patrons the "Renew" column of the checkout table
> shows "Not renewable (0 of 0 renewals remaining)"
>
> I have only one circulation rule; it has the number of renewals set to 3.
> The "No renewal before" field is blank.
>
> Some other potentially relevant sysprefs are as follows:
>
> OverduesBlockRenewing  is set to "allow renewing"
> RestrictionsBlockRenewing is set to "Allow"
>
> A training system for another library that is hosted on the same server, and
> which is identically configured as far as I can see, is working fine.
>
> Any suggestions on what could be preventing renewals would be appreciated!
>
> Using Koha 17.05 installed from debian packages on Debian 9
>
> Best Regards,
>
> Chris Brown
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha

_______________________________________________
Koha mailing list  http://koha-community.org
[hidden email]
https://lists.katipo.co.nz/mailman/listinfo/koha