Holds

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Holds

Tony Morton
Hi
After upgrading we can only put on 15 holds for a member. We used to be able to override this if needed or for our admin account set the number of holds as 150. We get this message: Cannot place hold
Too many holds: HOLD FOR ADMIN can only place a maximum of 15 total holds.
We have tried setting the hold limit but it still doesn't work.
Help please


Tony Morton  | Senior Librarian
Waimate District Library
Waimate District Council | 125 Queen Street | PO Box 122 | Waimate 7960 | New Zealand
*: +64 3 689 0000 | DDI: +64 3 689 0071 | Ê: +64 3 689 8075 | Mobile: +64 0210740867
ý  Waimate District Library Website<library.waimatedc.govt.nz> *: [hidden email]<mailto:[hidden email]>

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Re: Holds

Katrin Fischer-2
Hi Tony,

which version of Koha did you upgrade to?

Looking at the code behind the error message, some things that you could
check:

- What's your maxreserves system preference setting?
- Do you have a circulation rule for all libraries - all item types -
all patron categories that has a value higher than 15 for the maximum
number of holds?
- Do you have a total holds setting per patron category defined in your
circulation rules? (second and third table on the page)- What's your
AllowHoldPolicyOverride setting?

Hope that helps,

Katrin

On 12.07.19 04:59, Tony Morton wrote:

> Hi
> After upgrading we can only put on 15 holds for a member. We used to be able to override this if needed or for our admin account set the number of holds as 150. We get this message: Cannot place hold
> Too many holds: HOLD FOR ADMIN can only place a maximum of 15 total holds.
> We have tried setting the hold limit but it still doesn't work.
> Help please
>
>
> Tony Morton  | Senior Librarian
> Waimate District Library
> Waimate District Council | 125 Queen Street | PO Box 122 | Waimate 7960 | New Zealand
> *: +64 3 689 0000 | DDI: +64 3 689 0071 | Ê: +64 3 689 8075 | Mobile: +64 0210740867
> ý  Waimate District Library Website<library.waimatedc.govt.nz> *: [hidden email]<mailto:[hidden email]>
>
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________
Koha mailing list  http://koha-community.org
[hidden email]
https://lists.katipo.co.nz/mailman/listinfo/koha
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Re: Holds

Kelly McElligott
In reply to this post by Tony Morton
Hi Tony,
Not sure which version you upgraded to but there is a known bug
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23116

which does not let holds to be overridden - this is in version 18.11.

Kelly

On Thu, Jul 11, 2019 at 10:59 PM Tony Morton <[hidden email]> wrote:

> Hi
> After upgrading we can only put on 15 holds for a member. We used to be
> able to override this if needed or for our admin account set the number of
> holds as 150. We get this message: Cannot place hold
> Too many holds: HOLD FOR ADMIN can only place a maximum of 15 total holds.
> We have tried setting the hold limit but it still doesn't work.
> Help please
>
>
> Tony Morton  | Senior Librarian
> Waimate District Library
> Waimate District Council | 125 Queen Street | PO Box 122 | Waimate 7960 |
> New Zealand
> *: +64 3 689 0000 | DDI: +64 3 689 0071 | Ê: +64 3 689 8075 | Mobile: +64
> 0210740867
> ý  Waimate District Library Website<library.waimatedc.govt.nz> *:
> [hidden email]<mailto:[hidden email]>
>
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
>


--
Kelly McElligott, MLIS
Educator
ByWater Solutions <http://www.bywatersolutions.com>
Phone:(888)900-8944 <(888)%20900-8944>
What is Koha? <http://bywatersolutions.com/what-is-koha/>
_______________________________________________
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