Fwd: Koha 17.11 Web installer stuck at Choose your language

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Fwd: Koha 17.11 Web installer stuck at Choose your language

Daniel Owens
I am using the Web installer for Koha 17.11 on Ubuntu 16.04.

I select "en" (or vi-VN, which is also available), and click "Continue
to the next step", but the browser says "Waiting for <ipadress>..." for
awhile then returns to the "Choose your language" screen.

Any ideas what is happening?

Daniel

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Re: Fwd: Koha 17.11 Web installer stuck at Choose your language

Jonathan Druart
Hi Daniel,

Did you check the log file?

Regards,
Jonathan

On Tue, 9 Jan 2018 at 23:13 Daniel Owens <[hidden email]> wrote:

> I am using the Web installer for Koha 17.11 on Ubuntu 16.04.
>
> I select "en" (or vi-VN, which is also available), and click "Continue
> to the next step", but the browser says "Waiting for <ipadress>..." for
> awhile then returns to the "Choose your language" screen.
>
> Any ideas what is happening?
>
> Daniel
>
> _______________________________________________
> Koha mailing list  http://koha-community.org
> [hidden email]
> https://lists.katipo.co.nz/mailman/listinfo/koha
>
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Re: Fwd: Koha 17.11 Web installer stuck at Choose your language

Jonathan Druart
tail -f  /var/log/koha/$INSTANCE/*.log

On Wed, 10 Jan 2018 at 10:36 Daniel Owens <[hidden email]> wrote:

> That would certainly be a good idea. Do you mean apache logs or koha logs?
>
> Daniel
>
> On 1/10/18 6:16 PM, Jonathan Druart wrote:
>
> Hi Daniel,
>
> Did you check the log file?
>
> Regards,
> Jonathan
>
> On Tue, 9 Jan 2018 at 23:13 Daniel Owens <[hidden email]> wrote:
>
>> I am using the Web installer for Koha 17.11 on Ubuntu 16.04.
>>
>> I select "en" (or vi-VN, which is also available), and click "Continue
>> to the next step", but the browser says "Waiting for <ipadress>..." for
>> awhile then returns to the "Choose your language" screen.
>>
>> Any ideas what is happening?
>>
>> Daniel
>>
>> _______________________________________________
>> Koha mailing list  http://koha-community.org
>> [hidden email]
>> https://lists.katipo.co.nz/mailman/listinfo/koha
>>
>
>
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Re: Fwd: Koha 17.11 Web installer stuck at Choose your language

Daniel Owens
Jonathan has been helping me, but we are still not able to find a
solution to get beyond the Choose your language page for the web
installer on Koha 17.11 using Ubuntu Server 16.04 with MariaDB 10.0.31.

I ran the installer, checking the log immediately afterward. I created a
gist at
https://gist.github.com/dowens76/b7fcb8f2c93a353a6dbdbc2623d57c37, in
case anyone else has any ideas.

I assume others have successfully installed Koha 17.11 on Ubuntu 16.04.
I would love to hear about any tips for doing this successfully,
anything that is not included at
https://wiki.koha-community.org/wiki/Koha_on_ubuntu_-_packages.

Daniel


On 1/10/18 8:43 PM, Jonathan Druart wrote:

> tail -f  /var/log/koha/$INSTANCE/*.log
>
> On Wed, 10 Jan 2018 at 10:36 Daniel Owens <[hidden email]
> <mailto:[hidden email]>> wrote:
>
>     That would certainly be a good idea. Do you mean apache logs or
>     koha logs?
>
>     Daniel
>
>
>     On 1/10/18 6:16 PM, Jonathan Druart wrote:
>>     Hi Daniel,
>>
>>     Did you check the log file?
>>
>>     Regards,
>>     Jonathan
>>
>>     On Tue, 9 Jan 2018 at 23:13 Daniel Owens <[hidden email]
>>     <mailto:[hidden email]>> wrote:
>>
>>         I am using the Web installer for Koha 17.11 on Ubuntu 16.04.
>>
>>         I select "en" (or vi-VN, which is also available), and click
>>         "Continue
>>         to the next step", but the browser says "Waiting for
>>         <ipadress>..." for
>>         awhile then returns to the "Choose your language" screen.
>>
>>         Any ideas what is happening?
>>
>>         Daniel
>>
>>         _______________________________________________
>>         Koha mailing list http://koha-community.org
>>         [hidden email] <mailto:[hidden email]>
>>         https://lists.katipo.co.nz/mailman/listinfo/koha
>>
>

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Re: Fwd: Koha 17.11 Web installer stuck at Choose your language

Daniel Owens
I managed to get it going using a 32-bit VPS. Are 64-bit servers not
supported? I am pretty sure that is the only difference in the setup. If
that is the case, does that detail need to be in the installation
instructions on the wiki?

Daniel

On 1/16/18 11:17 AM, Daniel Owens wrote:

> Jonathan has been helping me, but we are still not able to find a
> solution to get beyond the Choose your language page for the web
> installer on Koha 17.11 using Ubuntu Server 16.04 with MariaDB 10.0.31.
>
> I ran the installer, checking the log immediately afterward. I created
> a gist at
> https://gist.github.com/dowens76/b7fcb8f2c93a353a6dbdbc2623d57c37, in
> case anyone else has any ideas.
>
> I assume others have successfully installed Koha 17.11 on Ubuntu
> 16.04. I would love to hear about any tips for doing this
> successfully, anything that is not included at
> https://wiki.koha-community.org/wiki/Koha_on_ubuntu_-_packages.
>
> Daniel
>
>
> On 1/10/18 8:43 PM, Jonathan Druart wrote:
>> tail -f  /var/log/koha/$INSTANCE/*.log
>>
>> On Wed, 10 Jan 2018 at 10:36 Daniel Owens <[hidden email]
>> <mailto:[hidden email]>> wrote:
>>
>>     That would certainly be a good idea. Do you mean apache logs or
>>     koha logs?
>>
>>     Daniel
>>
>>
>>     On 1/10/18 6:16 PM, Jonathan Druart wrote:
>>>     Hi Daniel,
>>>
>>>     Did you check the log file?
>>>
>>>     Regards,
>>>     Jonathan
>>>
>>>     On Tue, 9 Jan 2018 at 23:13 Daniel Owens <[hidden email]
>>>     <mailto:[hidden email]>> wrote:
>>>
>>>         I am using the Web installer for Koha 17.11 on Ubuntu 16.04.
>>>
>>>         I select "en" (or vi-VN, which is also available), and click
>>>         "Continue
>>>         to the next step", but the browser says "Waiting for
>>>         <ipadress>..." for
>>>         awhile then returns to the "Choose your language" screen.
>>>
>>>         Any ideas what is happening?
>>>
>>>         Daniel
>>>
>>>         _______________________________________________
>>>         Koha mailing list http://koha-community.org
>>>         [hidden email] <mailto:[hidden email]>
>>>         https://lists.katipo.co.nz/mailman/listinfo/koha
>>>
>>
>

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Re: Fwd: Koha 17.11 Web installer stuck at Choose your language

Chris Cormack-7
Hmm nope, I've never run it on a 32 bit server (well not in the last 15 years I haven't). All our servers are 64bit

Chris

On 17 o Kohitātea, 2018 3:13:14 a.m. GMT+13:00, Daniel Owens <[hidden email]> wrote:

>I managed to get it going using a 32-bit VPS. Are 64-bit servers not
>supported? I am pretty sure that is the only difference in the setup.
>If
>that is the case, does that detail need to be in the installation
>instructions on the wiki?
>
>Daniel
>
>On 1/16/18 11:17 AM, Daniel Owens wrote:
>> Jonathan has been helping me, but we are still not able to find a
>> solution to get beyond the Choose your language page for the web
>> installer on Koha 17.11 using Ubuntu Server 16.04 with MariaDB
>10.0.31.
>>
>> I ran the installer, checking the log immediately afterward. I
>created
>> a gist at
>> https://gist.github.com/dowens76/b7fcb8f2c93a353a6dbdbc2623d57c37, in
>
>> case anyone else has any ideas.
>>
>> I assume others have successfully installed Koha 17.11 on Ubuntu
>> 16.04. I would love to hear about any tips for doing this
>> successfully, anything that is not included at
>> https://wiki.koha-community.org/wiki/Koha_on_ubuntu_-_packages.
>>
>> Daniel
>>
>>
>> On 1/10/18 8:43 PM, Jonathan Druart wrote:
>>> tail -f  /var/log/koha/$INSTANCE/*.log
>>>
>>> On Wed, 10 Jan 2018 at 10:36 Daniel Owens <[hidden email]
>>> <mailto:[hidden email]>> wrote:
>>>
>>>     That would certainly be a good idea. Do you mean apache logs or
>>>     koha logs?
>>>
>>>     Daniel
>>>
>>>
>>>     On 1/10/18 6:16 PM, Jonathan Druart wrote:
>>>>     Hi Daniel,
>>>>
>>>>     Did you check the log file?
>>>>
>>>>     Regards,
>>>>     Jonathan
>>>>
>>>>     On Tue, 9 Jan 2018 at 23:13 Daniel Owens <[hidden email]
>>>>     <mailto:[hidden email]>> wrote:
>>>>
>>>>         I am using the Web installer for Koha 17.11 on Ubuntu
>16.04.
>>>>
>>>>         I select "en" (or vi-VN, which is also available), and
>click
>>>>         "Continue
>>>>         to the next step", but the browser says "Waiting for
>>>>         <ipadress>..." for
>>>>         awhile then returns to the "Choose your language" screen.
>>>>
>>>>         Any ideas what is happening?
>>>>
>>>>         Daniel
>>>>
>>>>         _______________________________________________
>>>>         Koha mailing list http://koha-community.org
>>>>         [hidden email] <mailto:[hidden email]>
>>>>         https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>
>>>
>>
>
>_______________________________________________
>Koha mailing list  http://koha-community.org
>[hidden email]
>https://lists.katipo.co.nz/mailman/listinfo/koha

--
Sent from my Android device with K-9 Mail. Please excuse my brevity.
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Re: Fwd: Koha 17.11 Web installer stuck at Choose your language

Wilson, Robert
In reply to this post by Daniel Owens
I’m seeing this same issue and same log feedback here with 17.11 and Ubuntu 16.04. This is my first time installing Koha so I don’t really have another system to reference.

I thought it might be a permissions issue based on previous LAMP installs or maybe something with @INC and the PERL5LIB, but I don’t know enough about it to go further.

Daniel, if you were able to figure this out outside of 32-bit install or if anyone has any ideas, I’m all ears. The gist log Daniel provided aside from the specific box and db names is pretty identical.

https://gist.github.com/dowens76/b7fcb8f2c93a353a6dbdbc2623d57c37 

But I can provide mine if necessary.

Thanks,

Robert

On 1/16/18, 9:13 AM, "Koha on behalf of Daniel Owens" <[hidden email] on behalf of [hidden email]> wrote:

    I managed to get it going using a 32-bit VPS. Are 64-bit servers not
    supported? I am pretty sure that is the only difference in the setup. If
    that is the case, does that detail need to be in the installation
    instructions on the wiki?
   
    Daniel
   
    On 1/16/18 11:17 AM, Daniel Owens wrote:
    > Jonathan has been helping me, but we are still not able to find a
    > solution to get beyond the Choose your language page for the web
    > installer on Koha 17.11 using Ubuntu Server 16.04 with MariaDB 10.0.31.
    >
    > I ran the installer, checking the log immediately afterward. I created
    > a gist at
    > https://gist.github.com/dowens76/b7fcb8f2c93a353a6dbdbc2623d57c37, in
    > case anyone else has any ideas.
    >
    > I assume others have successfully installed Koha 17.11 on Ubuntu
    > 16.04. I would love to hear about any tips for doing this
    > successfully, anything that is not included at
    > https://wiki.koha-community.org/wiki/Koha_on_ubuntu_-_packages.
    >
    > Daniel
    >
    >
    > On 1/10/18 8:43 PM, Jonathan Druart wrote:
    >> tail -f  /var/log/koha/$INSTANCE/*.log
    >>
    >> On Wed, 10 Jan 2018 at 10:36 Daniel Owens <[hidden email]
    >> <mailto:[hidden email]>> wrote:
    >>
    >>     That would certainly be a good idea. Do you mean apache logs or
    >>     koha logs?
    >>
    >>     Daniel
    >>
    >>
    >>     On 1/10/18 6:16 PM, Jonathan Druart wrote:
    >>>     Hi Daniel,
    >>>
    >>>     Did you check the log file?
    >>>
    >>>     Regards,
    >>>     Jonathan
    >>>
    >>>     On Tue, 9 Jan 2018 at 23:13 Daniel Owens <[hidden email]
    >>>     <mailto:[hidden email]>> wrote:
    >>>
    >>>         I am using the Web installer for Koha 17.11 on Ubuntu 16.04.
    >>>
    >>>         I select "en" (or vi-VN, which is also available), and click
    >>>         "Continue
    >>>         to the next step", but the browser says "Waiting for
    >>>         <ipadress>..." for
    >>>         awhile then returns to the "Choose your language" screen.
    >>>
    >>>         Any ideas what is happening?
    >>>
    >>>         Daniel
    >>>
    >>>         _______________________________________________
    >>>         Koha mailing list http://koha-community.org
    >>>         [hidden email] <mailto:[hidden email]>
    >>>         https://lists.katipo.co.nz/mailman/listinfo/koha
    >>>
    >>
    >
   
    _______________________________________________
    Koha mailing list  http://koha-community.org
    [hidden email]
    https://lists.katipo.co.nz/mailman/listinfo/koha
   



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