[Bug 25809] New: Make claims returned claims visible in the OPAC

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[Bug 25809] New: Make claims returned claims visible in the OPAC

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25809

            Bug ID: 25809
           Summary: Make claims returned claims visible in the OPAC
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Circulation
          Assignee: [hidden email]
          Reporter: [hidden email]
        QA Contact: [hidden email]
                CC: [hidden email], [hidden email]

When an item is claimed returned, there isn't any place in the OPAC for the
patron to see their claims. Could we add a claims tab to the patron account on
the OPAC, mirroring what's on the staff side?

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[Bug 25809] Make claims returned claims visible in the OPAC

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25809

Donna <[hidden email]> changed:

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--- Comment #1 from Donna <[hidden email]> ---
It would be nice if this was configurable so libraries can decide whether or
not this shows to patrons.

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[Bug 25809] Make claims returned claims visible in the OPAC

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25809

George Williams (NEKLS) <[hidden email]> changed:

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--- Comment #2 from George Williams (NEKLS) <[hidden email]> ---
I agree with Donna.  It would be nice if this was a choice.

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[Bug 25809] Make claims returned claims visible in the OPAC

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25809

Lisette Scheer <[hidden email]> changed:

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--- Comment #3 from Lisette Scheer <[hidden email]> ---
(In reply to Donna from comment #1)
> It would be nice if this was configurable so libraries can decide whether or
> not this shows to patrons.

+1

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[Bug 25809] Make claims returned claims visible in the OPAC

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25809

Hasina <[hidden email]> changed:

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--- Comment #4 from Hasina <[hidden email]> ---
I agree with Donna. It would be nice if Library has this choice. Now it makes
patron confused.

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[Bug 25809] Make claims returned claims visible in the OPAC

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25809

Tanya <[hidden email]> changed:

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--- Comment #5 from Tanya <[hidden email]> ---
I agree with Donna that it would be helpful if libraries can decide whether or
not to show "claims returned" items on the patron's side. Our patrons do not
want to see items showing on their account if they have returned/claims
returned the items. And staff feel that if we have marked the items claims
returned that the items are no longer the patron's problem as we have accepted
that they have been returned.

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