[Bug 21273] New: After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

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[Bug 21273] New: After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

            Bug ID: 21273
           Summary: After upgrade from 17.11.08 to 18.05.02 intra not
                    working, Software error: Template process failed
 Change sponsored?: ---
           Product: Koha
           Version: 18.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Installation and upgrade (command-line installer)
          Assignee: [hidden email]
          Reporter: [hidden email]
        QA Contact: [hidden email]

Created attachment 78177
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=78177&action=edit
Screenshot phpmyadmin

After upgrading from 17.11.08 to 18.05.02 we get the following software error
on the intra:

Software error:
Template process failed: undef error -
DBIx::Class::Storage::DBI::_dbh_execute(): Table 'koha_koha.branches' doesn't
exist in engine at /usr/share/koha/lib/Koha/Objects.pm line 269

Users can't login on the OPAC and a search from the opac throws the following
error:
DBIx::Class::Storage::DBI::_dbh_execute(): Table 'koha_koha.branches' doesn't
exist in engine at /usr/share/koha/lib/Koha/Objects.pm line 129

It seems like there went something wrong during the upgrade process.

With phpmyadmin we can see that the table 'koha_koha.branches' is still there
but the collation is shown as in-use. If we try to select this table we get the
following error:

#1932 - Table 'koha_koha.branches' doesn't exist in engine

The same error occurs on three other tables:
 borrower_attribute_types
 categories
 currency

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

Jonathan Druart <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[hidden email]-c
                   |                            |ommunity.org

--- Comment #1 from Jonathan Druart <[hidden email]> ---
If it happens on your test system I would replay the upgrade.

You can also try
  REPAIR TABLE `table_name`

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

--- Comment #2 from Elias <[hidden email]> ---
Just tested it with the 18.05.03 update.
The upgrade went fine, but after a server restart the same issues occur.

REPAIR TABLE fails with message that the table doesn't exist in the engine

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

Michael Oehrlich <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[hidden email]-
                   |                            |jena.de

--- Comment #3 from Michael Oehrlich <[hidden email]> ---
Updated the MariaDB Version to 10.2.17-MariaDB-10.2.17+maria~xenial
Than it works. Probably the update script should check this. See attachment.

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

--- Comment #4 from Michael Oehrlich <[hidden email]> ---
Created attachment 78330
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=78330&action=edit
Alter Table not working

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

Jonathan Druart <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Depends on|                            |18336


Referenced Bugs:

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18336
[Bug 18336] Add support for Unicode supplementary characters
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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

Jonathan Druart <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|enhancement                 |major
                 CC|                            |[hidden email]
            Version|18.05                       |master

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

--- Comment #5 from Jonathan Druart <[hidden email]> ---
(In reply to Michael Oehrlich from comment #3)
> Updated the MariaDB Version to 10.2.17-MariaDB-10.2.17+maria~xenial
> Than it works. Probably the update script should check this. See attachment.

Which version did you have before?

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[Bug 21273] After upgrade from 17.11.08 to 18.05.02 intra not working, Software error: Template process failed

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21273

--- Comment #6 from Michael Oehrlich <[hidden email]> ---
(In reply to Jonathan Druart from comment #5)
> (In reply to Michael Oehrlich from comment #3)
> > Updated the MariaDB Version to 10.2.17-MariaDB-10.2.17+maria~xenial
> > Than it works. Probably the update script should check this. See attachment.
>
> Which version did you have before?

10.0.36

https://packages.ubuntu.com/de/xenial/mariadb-server

Last stable version from package manager. The update is only possible if we are
using an additional mirror.

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