[Bug 19532] New: Recalls for Koha

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[Bug 19532] New: Recalls for Koha

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

            Bug ID: 19532
           Summary: Recalls for Koha
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: ASSIGNED
          Severity: enhancement
          Priority: P3
         Component: Staff Client
          Assignee: [hidden email]
          Reporter: [hidden email]
        QA Contact: [hidden email]
                CC: [hidden email], [hidden email]
          Deadline: 2017-12-01

Preface:

I know this will be quite an interesting feature for lots of people. Catalyst
is doing a working proof of concept for this feature. The requirements we have
given to Aleisha are firm, and we will not be scope creeping them. Additional
features are welcome once this initial development is either accepted or
supplanted by something else.

That said, we welcome comment and suggestions on the patches we will attach
here, and view this as a starting point instead of a complete solution.

Expected scope of the feature to include:

- Ability for borrowers to place a recall on a book from the OPAC results and
detail, if it is checked out (question, do we offer to issue a recall if only
one copy of say 3 is checked out?)

- Ability for borrowers to see their requested recalls, and the when the book
is expected to be returned back

- An interface similar to holds for recalls, that alerts librarians that a book
needs to go on the recall shelf (Recall for User, confirm or cancel)

- An interface similar to holds waiting to show recalls that are currently on
the shelf, and recalls that are requested but overdue, and ones that have
expired and need to be reshelved.

- A view in the intranet user interface for librarians to see a borrower's
recalls (similar to holds)

- Notices for borrower who has the recalled book on issue, to notify that the
book's due date has changed and for the recaller, to let them know when the
recalled item is ready for pick up.

- Something in the circ rules that defines whether an item type/borrower
category is allowed to place recalls on an item.

- Sysprefs for "days from now that item is now due" and "how long do I let this
recall languish on the recall shelf before reshelving"

Current implementation notes:

* DB: recalls table
• DB: old_recalls table

• notices: to user who has an item checked out that a recall request has been
placed on, saying request has been made and due date has been updated (may use
or build upon existing code from 17509)
• notices: to user who made the recall request when it has been checked in,
saying the item is awaiting pickup and must be picked up within X days (may use
or build upon existing code from 17509)

• OPAC: in checked out tab on user summary page, show your item has a recall
placed on it, highlighting the new due date
• OPAC: recall button under availability on record detail page and results page
• OPAC: recalls tab on user summary page

Per item type/borrower category combination:
• circ rules: recall due date interval - what is the new due date of the item
being recalled? How many days from the date of recall do we set the new due
date?
• circ rules: recall overdue fine - Do we have a special fine on an item that
was recalled but not returned on time? (this may be a phase two feature)
• circ rules: recall shelf time (how long can it be awaiting pickup before it
needs to be reshelved)
• circ rules OR syspref: do recalls automatically expire? (this may be a phase
two feature)

• circ reports: overdue recalls
• circ reports: recalls awaiting pickup / recalls waiting over X days
• circ reports: recalls queue

• intranet: recalls tab on member detail page, showing recalls that the
borrower has requested.
• intranet: highlight on checkout and detail page items with a recall due date.
• intranet: alert when checking in an item with a recall

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[Bug 19532] Recalls for Koha

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #1 from Aleisha Amohia <[hidden email]> ---
Created attachment 68569
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68569&action=edit
Bug 19532: Database updates

Adding the recalls table and the old_recalls table.

Sponsored-by: Catalyst IT

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Nick Clemens <[hidden email]> changed:

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #2 from Aleisha Amohia <[hidden email]> ---
Created attachment 68570
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68570&action=edit
Bug 19532: Notices for recalls

The notices:

-RETURN_RECALLED_ITEM
-PICKUP_RECALLED_ITEM

have been created and added to sample_notices.sql

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68570|0                           |1
        is obsolete|                            |

--- Comment #3 from Aleisha Amohia <[hidden email]> ---
Created attachment 68571
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68571&action=edit
Bug 19532: Notices for recalls

The notices:

-RETURN_RECALLED_ITEM
-PICKUP_RECALLED_ITEM

have been created and added to sample_notices.sql
Changed tools/letter.pl to use recalls table

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #4 from Aleisha Amohia <[hidden email]> ---
Created attachment 68572
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68572&action=edit
Bug 19532: Module files for Recall and OldRecall

Koha/Recall.pm
Koha/Recalls.pm
Koha/Old/Recall.pm
Koha/Old/Recalls.pm

and the schema files for Recall and OldRecall.

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[Bug 19532] Recalls for Koha

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Jonathan Druart <[hidden email]> changed:

           What    |Removed                     |Added
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                   |                            |ommunity.org

--- Comment #5 from Jonathan Druart <[hidden email]> ---
(In reply to Liz Rea from comment #0)
> Current implementation notes:
>
> * DB: recalls table
> • DB: old_recalls table

Regarding the number of critical issues we had the last few months, I do not
think it is a good idea to reuse this pattern.
We should not move data from one table to another but add a deleted/old flag
instead.

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #6 from Aleisha Amohia <[hidden email]> ---
Created attachment 68642
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68642&action=edit
Bug 19532: Some DB fixes

Removing the old_recalls table, as suggested in Comment 5
Renaming 'found' column to 'status'
Adding 'old' column

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68642|0                           |1
        is obsolete|                            |

--- Comment #7 from Aleisha Amohia <[hidden email]> ---
Created attachment 68643
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68643&action=edit
Bug 19532: Some DB fixes

Removing the old_recalls table, as suggested in Comment 5
Renaming 'found' column to 'status'
Adding 'old' column

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[Bug 19532] Recalls for Koha

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68642|1                           |0
        is obsolete|                            |

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[Bug 19532] Recalls for Koha

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68643|0                           |1
        is obsolete|                            |

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[Bug 19532] Recalls for Koha

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68642|0                           |1
        is obsolete|                            |

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[Bug 19532] Recalls for Koha

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68643|1                           |0
        is obsolete|                            |

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

Aleisha Amohia <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #68643|0                           |1
        is obsolete|                            |

--- Comment #8 from Aleisha Amohia <[hidden email]> ---
Created attachment 68644
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68644&action=edit
Bug 19532: Some DB fixes

Removing the old_recalls table, as suggested in Comment 5
Renaming 'found' column to 'status'
Adding 'old' column

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #9 from Aleisha Amohia <[hidden email]> ---
Created attachment 68645
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68645&action=edit
Bug 19532: Some module fixes

Removing files related to OldRecall

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #10 from Aleisha Amohia <[hidden email]> ---
Created attachment 68653
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=68653&action=edit
Bug 19532: Circulation rules

Adding 3 new rules and columns to issuingrules
- recall_due_date_interval
- recall_overdue_fine
- recall_shelf_time

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[Bug 19532] Recalls for Koha

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #11 from Aleisha Amohia <[hidden email]> ---
Created attachment 69100
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69100&action=edit
Bug 19532: Recall an item in OPAC

This patch:
  - adds the 'Recall' button to the item on it's detail page
  - adds ability to place a recall
  - the recall is stored in the recalls table
  - the due date for the checkout is updated to whatever has been set in
  the issuing rule under recall_due_date_interval
  - error messages for if the user isn't logged in, the user tries to
  place a recall on an item they have already recalled, or if storing
  the recall in the db fails for any reason

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[Bug 19532] Recalls for Koha

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #12 from Aleisha Amohia <[hidden email]> ---
Created attachment 69102
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69102&action=edit
Bug 19532: Cancel recall and see recalls in OPAC

This patch adds ability for user to cancel a recall
They can also see their recalls in the user summary

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #13 from Aleisha Amohia <[hidden email]> ---
Created attachment 69147
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69147&action=edit
Bug 19532: Show recalls on intranet side

This patch
- adds Recall tab to the Check out section of member account, and to the
Details section of member account
- Functionality to cancel recalls on staff side
- Fixing cancel on OPAC side (before I was deleting the whole recall
instead of cancelling)
- Fixing validation when checking whether a recall can be placed on an
item that has been recalled by this borrower before. If the old recall
is expired or cancelled then they can make a recall again.

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[Bug 19532] Recalls for Koha

bugzilla-daemon
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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #14 from Aleisha Amohia <[hidden email]> ---
Created attachment 69148
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69148&action=edit
Bug 19532: Fixing broken OPAC recalls table

Forgot to add <tr>

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #15 from Aleisha Amohia <[hidden email]> ---
Created attachment 69149
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69149&action=edit
Bug 19532: recalls history

this patch
- adds recalls history (similar to holds history) to OPAC and intranet
- edits the tables in opac-user.pl (OPAC), moremember.pl and
circulation.pl (staff) so that it only shows active recalls (recalls
that have been requested or are waiting)
- some extra datatables fixes

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[Bug 19532] Recalls for Koha

bugzilla-daemon
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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #16 from Aleisha Amohia <[hidden email]> ---
Created attachment 69170
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69170&action=edit
Bug 19532: Recalls queue

This patch adds a recalls queue page to the circulation reports

You can see all recalls made in the system, who requested them, their
status and other relevant info. you can cancel individual or multiple
recalls.

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[Bug 19532] Recalls for Koha

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--- Comment #17 from Aleisha Amohia <[hidden email]> ---
Created attachment 69172
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69172&action=edit
Bug 19532: Overdue recalls report

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[Bug 19532] Recalls for Koha

bugzilla-daemon
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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #18 from Aleisha Amohia <[hidden email]> ---
Created attachment 69221
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69221&action=edit
Bug 19532: Recalls awaiting pickup report

this patch adds reports for all recalls awaiting pickup, and recalls
that have been waiting more than X days. a syspref,
RecallsMaxPickUpDelay, is added to give a general max shelf time for
recalls

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #19 from Aleisha Amohia <[hidden email]> ---
Created attachment 69222
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69222&action=edit
Bug 19532: Only recall items checked out by other users

... shouldn't be able to recall items that are currently checked out by
yourself.

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[Bug 19532] Recalls for Koha

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19532

--- Comment #20 from Aleisha Amohia <[hidden email]> ---
Created attachment 69223
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=69223&action=edit
Bug 19532: UseRecalls syspref

This patch adds a syspref to control the usability of the recalls
feature

Test the following:

Staff side
/includes/circ-menu.inc
/includes/circ-nav.inc
/includes/members-menu.inc
/admin/preferences/circulation.pref
/circ/circulation-home.tt
/circ/circulation.tt
/circ/recalls_overdue.tt
/circ/recalls_queue.tt
/circ/recalls_waiting.tt
/members/moremember.tt
/members/recallshistory.tt

OPAC
/includes/usermenu.inc
/opac-recall.tt
/opac-recalls.tt
/opac-user.tt
/members/recallshistory.pl
/opac/opac-detail.pl

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