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[Bug 18139] New: 'Too many checked out' can confuse librarians

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[Bug 18139] New: 'Too many checked out' can confuse librarians

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

            Bug ID: 18139
           Summary: 'Too many checked out' can confuse librarians
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: minor
          Priority: P5 - low
         Component: Circulation
          Assignee: [hidden email]
          Reporter: [hidden email]
        QA Contact: [hidden email]
                CC: [hidden email], [hidden email]

The too many checked out message can be very confusing for librarians when the
limit specified is more or less than the number of checkouts the patron already
has. We should make it clear to the librarian that this is only counting
certain types of checkouts by giving them the issuing rule criteria used.

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[Bug 18139] 'Too many checked out' can confuse librarians

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

Kyle M Hall <[hidden email]> changed:

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           Assignee|[hidden email]-commun |[hidden email]
                   |ity.org                     |

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[Bug 18139] 'Too many checked out' can confuse librarians

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

Kyle M Hall <[hidden email]> changed:

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             Status|NEW                         |Needs Signoff

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[Bug 18139] 'Too many checked out' can confuse librarians

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

--- Comment #1 from Kyle M Hall <[hidden email]> ---
Created attachment 60427
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=60427&action=edit
Bug 18139 - Prep unit tests

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[Bug 18139] 'Too many checked out' can confuse librarians

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

--- Comment #2 from Kyle M Hall <[hidden email]> ---
Created attachment 60428
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=60428&action=edit
Bug 18139 - 'Too many checked out' can confuse librarians

The too many checked out message can be very confusing for librarians
when the limit specified is more or less than the number of checkouts
the patron already has. We should make it clear to the librarian that
his is only counting certain types of checkouts by giving them the
issuing rule criteria used.

Test Plan:
1) Apply this patch
2) Try to check out more items than the circ rules allow for
   regular and on-site checkouts

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[Bug 18139] 'Too many checked out' can confuse librarians

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

--- Comment #3 from Kyle M Hall <[hidden email]> ---
Created attachment 60429
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=60429&action=edit
Bug 18139 - Add additional unit tests

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[Bug 18139] 'Too many checked out' can confuse librarians

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18139

Marc Véron <[hidden email]> changed:

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                 CC|                            |[hidden email]

--- Comment #4 from Marc Véron <[hidden email]> ---
Hi Kyle,
I like this feature very much.

However, I get an Internal Server Error while systematically testing. It occurs
with following settings:

- Delete all rules in 'Circulation rules and fines'.
- Set a Default limit by patron category, e.g. Student 2 current checkouts , 2
on-site-chekouts

Checkout to a student until the limit is reached.

Result:
Internal server error
Plack error log says:
Template process failed: undef error - Can't call method "description" on an
undefined value at (...)/Koha/Template/Plugin/Categories.pm line 32.

Without patch, it works fine, the message is triggered.

BTW: I can always check out one item more than defined by the rules. E.g. I
allow 2 checkouts (by any rule), the message triggers with the 4th checkout. I
would expect it to trigger with the 3rd checkout. This happens with and without
patch.

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