[Bug 17614] New: Introduce multiple fine charging intervals

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[Bug 17614] New: Introduce multiple fine charging intervals

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

            Bug ID: 17614
           Summary: Introduce multiple fine charging intervals
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Circulation
          Assignee: [hidden email]
          Reporter: [hidden email]
        QA Contact: [hidden email]
                CC: [hidden email], [hidden email]

Currently Koha in the circulation and fine rules only allow one "Fine charging
interval" when putting fines on the Patron.

The enhancement suggested here in this report is to allow Koha to enter a
number of different day intervals between fines, i.e. define several "Fine
charging interval" in sequence.

The rationale is to distribute the fines unevenly to the Patron over time.

E.g. with the new feature:

First fine Patron after 2 days with 50 SEK then wait for 5 more days to add
second fine with 50 SEK then wait for another 7 days with 50 SEK.

If the total fined amount after the three fine periods above have not reached
the "Overdue fines cap (amount)" then repeat the last specified fine charging
interval, in this example 7 days.

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[Bug 17614] Introduce multiple fine charging intervals

bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

Stefan Berndtsson <[hidden email]> changed:

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[Bug 17614] Introduce multiple fine charging intervals

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

Viktor Sarge <[hidden email]> changed:

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[Bug 17614] Introduce multiple fine charging intervals

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

Ray Delahunty <[hidden email]> changed:

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[Bug 17614] Introduce multiple fine charging intervals

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Katrin Fischer <[hidden email]> changed:

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--- Comment #1 from Katrin Fischer <[hidden email]> ---
It would be nice if at the same time we maybe could also allow for different
amounts:

First fine Patron after 2 days with 20 SEK then wait for 5 more days to add
second fine with 70 SEK then wait for another 7 days with 100 SEK.

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[Bug 17614] Introduce multiple fine charging intervals

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Fiona Borthwick <[hidden email]> changed:

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[Bug 17614] Introduce multiple fine charging intervals

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

--- Comment #2 from Fiona Borthwick <[hidden email]> ---
We have a number of customers who would want to have a graduated fining
structure.  For example, charge £0.25 as soon as item overdue and then
increment this on a weekly basis. Neither a 1 or 7 day interval achieves this.

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[Bug 17614] Introduce multiple fine charging intervals

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https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

--- Comment #3 from Katrin Fischer <[hidden email]> ---
Do they add 0.25 each time or does the amount vary?

We do a lot of weekly interval fines as it's very common in Germany. We are
using OverdueNoticeCalendar and finesCalendar set to calculate in days the
library is open. Then for a weekly interval use 5 if the library is closed on
weekends. This way if there are no additional holidays, the fines are always
incremented on the same day of the week and the notices can be timed to be sent
out on that day too.
Also set grace period to 0 and start at the begin of the interval!

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[Bug 17614] Introduce multiple fine charging intervals

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In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

--- Comment #4 from Fiona Borthwick <[hidden email]> ---
Katrin - your comment above does go some way to achieving this but I have
another scenario that has just come in today.

Our customer have imposed new fining structures which do not increment at the
same value on a weekly basis.

Overdue items - 1 week         £0.25 per item
Overdue items - 2 weeks        £0.50 per item
Overdue items - 3 weeks         £0.80 per item
Overdue items - 4 weeks        £1.00 per item
Overdue items - 5 weeks        £1.30 per item
Overdue items - 6 weeks        £1.50 per item
Overdue items - 7 weeks        £1.80 per item
Overdue items - 8 weeks         £2.05 per item
Overdue items - 9 weeks        £2.30 per item
Overdue items - 10 weeks        £2.60 per item
Overdue items - 11 weeks        £2.80 per item

As you can see from this, week 1 and 2 would be catered for using the start of
interval and 7 day interval but week 3 does not go up to £0.75 - it goes up to
£0.80.

Some development in this area to allow customers to create a graduated fining
structure would be very welcome.

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[Bug 17614] Introduce multiple fine charging intervals

bugzilla-daemon
In reply to this post by bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17614

--- Comment #5 from Katrin Fischer <[hidden email]> ---
(In reply to Fiona Borthwick from comment #4)

> Katrin - your comment above does go some way to achieving this but I have
> another scenario that has just come in today.
>
> Our customer have imposed new fining structures which do not increment at
> the same value on a weekly basis.
>
> Overdue items - 1 week         £0.25 per item
> Overdue items - 2 weeks        £0.50 per item
> Overdue items - 3 weeks         £0.80 per item
> Overdue items - 4 weeks        £1.00 per item
> Overdue items - 5 weeks        £1.30 per item
> Overdue items - 6 weeks        £1.50 per item
> Overdue items - 7 weeks        £1.80 per item
> Overdue items - 8 weeks         £2.05 per item
> Overdue items - 9 weeks        £2.30 per item
> Overdue items - 10 weeks        £2.60 per item
> Overdue items - 11 weeks        £2.80 per item
>
> As you can see from this, week 1 and 2 would be catered for using the start
> of interval and 7 day interval but week 3 does not go up to £0.75 - it goes
> up to £0.80.
>
> Some development in this area to allow customers to create a graduated
> fining structure would be very welcome.

Hi Fiona, that matches what a lot of libraries in Germany do actually.  I've a
'hack' in fines.pl that does a bit of this, but I've failed at imagining how we
could implement this properly, especially the GUI. Probably a separate page?
Pop-up from the issuingrules table?

Maybe as it's a bit of a different problem (not about fine charging interval
but about the actual fine) we should continue discussion on a different bug?

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